Untangle Salon Policies

• Booking Appointments: All appointments must be scheduled in advance.
• Deposit Policy: A non-refundable $30 deposit is required to secure your appointment. The deposit will be applied to the final cost of your service.
• Cancellations & Rescheduling: If you need to cancel or reschedule, please notify us at least 24 hours in advance. Cancellations within 24 hours will result in a forfeited deposit.
• No-Shows: Failure to show up for your appointment will result in the loss of your deposit. Future bookings may require an additional deposit.

• Please arrive on time for your appointment. If you’re running late, kindly notify us as soon as possible.
• Grace Period: A 15-minute grace period is allowed. If you arrive later than 15 minutes, we may need to:
  • Reschedule your appointment, or
  • Shorten your service time (full price will still apply)

• Starting Prices: All service prices are starting rates. The final cost may vary based on hair length, thickness, and service complexity.
• Consultations: We offer consultations to understand your hair goals. Additional charges may apply if an in-depth consultation or added service is needed.

• We accept all major credit/debit cards, cash, and mobile payments (such as Venmo and CashApp).
• Gratuity: Tips are not included in the service price but are greatly appreciated.

• If you have allergies or sensitivities, please inform your stylist before your appointment.
• We adhere to strict sanitation guidelines to provide a clean and safe environment for all clients.

We are committed to ensuring your satisfaction. If you are not completely happy with your service, please notify us within 7 days, and we will gladly address your concerns.

Thank you for choosing Untangle Salon! We appreciate your understanding and cooperation with our policies. If you have any questions, please don’t hesitate to reach out.